Privacy Policy

Privacy Policy

Artconnection respects the privacy of its users. This privacy policy explains how we collect, use, and protect your personal information.

  1. What information do we collect?

    1. We collect the following information from users:

      1. Personal information: This includes names, email addresses, phone numbers, and other information that can be used to identify a user.

      2. Non-personal information: This includes IP addresses, cookie data, and other information that does not identify a user.

 

  1. How do we use the information we collect?

    1. We use the information we collect to:

      1. Provide services: such as conducting account verifications.

      2. Communicate with users about their accounts, services, and other matters.

      3. We use your email address/phone number/WhatsApp number to send you newsletters and other marketing mattreal about ArtConnection special offers, promotional announcements, and consumer surveys.

      4. Improve the website: We use this information to improve the website, such as by tracking how users use it.

      5. Protect against fraud: We use this information to protect against fraud and other illegal activities.

 

  1. Who do we share the information with?

    1. Our third-party service providers, who help us operate our website and business

    2. Other companies with whom we have a joint marketing agreement

    3. Government agencies if required by law

 

  1. How do we protect the information we collect?

    1. We protect your information with security measures such as encryption and firewalls.

    2. Using encryption to protect sensitive information

    3. Conducting regular security assessments

 

 

  1. What are your rights?

    1. Access your personal information

    2. Request that we correct or delete your personal information

    3. Object to the processing of your personal information

    4. Request that we restrict the processing of your personal information

    5. Request that we port your personal information to another organization

    6. Withdraw your consent to the processing of your personal information

 

  1. How do we update this policy?

    1. We may update this privacy policy from time to time. The most recent version of the privacy policy will always be posted on our website.

 

  1. How can you contact us?

If you have any questions about this privacy policy, please contact us 




 



Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit. If you use any of our services, you agree to these terms.
Our commitment to privacy
Your privacy is important to us. For a better protection to your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from our footer navigation that is found on every page of our website. When you register , we ask you for personal information. We use this information to process your orders, conduct account verifications, and to communicate with you about the status of your orders. We also use your email address/Phone number/Whatsapp Number
(If Self Opt-in) to send you newsletters you are subscribed to during registration, as well as messages about Saudi Art on Line special offers, promotional announcements, and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the newsletters or other announcements simply unsubscribe by clicking unsubscribe links.

Our commitment to data security

Saudi Art on Line takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line.
When our registration/ order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing.”
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.
Saudi Art on Line reserves the right to make any amendments, modifications or changes to this Privacy Policy at any time. If any material change is made to this Privacy Policy, we will notify our users of those changes via email. If you do not agree to such changes, you can modify your notification settings to opt out of certain notices from Saudi Art on Line or its marketing partners. If users have any questions about the security at our website, please contact Customer Support.

Our commitment to protecting the privacy of children
To protect the privacy of young people is particularly important. For this reason, we do not take or keep information for children under 13 years old on our site. There is no content on our site that attracts children less than 13 years of age. To subscribe to Saudi Art on Line  services, the member must be over the age of 18 and have a valid credit card.

Personal Information We Collect
When registering on our Site, you are asked to enter your name and email address. This allows us to send you updates, essential information, and invoices if you upgrade your account. When you personalize your profile, you may also enter your mailing address and phone number. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing without your permission, either.
When you register to our App, we are automatically able to access certain types of information from your online stores, such as an address, city, country, shop currency, domain, shop ID, and IP address. This information is only used to ensure that our App is correctly applied to your business.

When We Collect Information
We collect information from you when you register on our Site, browse the Site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, or enter information on our site.

How We Use Your Personal Information
Customer Service is extremely important to us. When you write to Saudi Art on Line with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.
We may also use the information we collect from you when you register, upgrade your account, place an order, respond to a survey or marketing communication, browse the Site, or use certain other site features in the following ways:

  • Site Enhancements & Customer Service
  • To create a more personalized experience on the Site
  • To improve, optimize, and maintain our Site
  • To deliver content and/or product offerings
  • To better service you, especially by responding to your requests, comments, and questions
  • To develop and provide search, learning, and productivity tools and additional features
  • Orders & Fulfillment
  • To quickly process orders
  • To communicate order information with you and the supplier who will fulfill the order
  • In some cases, to create invoices that are included in orders

Your Rights (Data updating or deletion)
Subject to any exemptions provided by law, if you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at contact@saudiartonline.com to obtain this information.
Contacting Saudi Art on Line

How to contact us
If you have any questions or concerns, please contact our customer service
Last update in July 2022.